Effective Date: December 13, 2025
1. Introduction
Pentraze Cybersecurity ("Pentraze," "we," "our," or "us") is committed to protecting the privacy of individuals who interact with our business. This Privacy Policy describes how we collect, use, and protect personal information in connection with our website and services.
2. Scope
This policy applies to personal information collected from website visitors, prospective and current customers, customer representatives, business partners, vendors, and individuals who communicate with us.
3. Information We Collect
Contact and Business Information: Name, email address, phone number, company name, and job title.
Communications: Content of emails, inquiries, and meeting notes.
Technical Information: IP address, browser type, device information, and website usage logs.
We do not intentionally collect sensitive personal information such as health data, religious beliefs, or government identifiers.
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and analyze usage patterns. We may use third-party analytics services to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
5. How We Use Information
We use personal information to provide and manage our cybersecurity services, respond to inquiries and requests, manage business relationships, improve our website and services, protect our systems and operations, and comply with legal obligations.
Our legal bases for processing include performance of a contract, legitimate business interests, legal obligations, and consent where required.
6. Information Sharing
We may share personal information with authorized Pentraze personnel, trusted service providers (such as cloud infrastructure, collaboration tools, and CRM platforms), and legal or regulatory authorities when required by law.
We do not sell personal information.
7. Data Security
We implement technical and organizational measures to protect personal information, including encryption, access controls, and secure infrastructure. As a cybersecurity company, we apply industry best practices to safeguard the data we handle.
8. Data Retention
Personal information is retained only as long as necessary for business, legal, or contractual purposes, after which it is securely deleted or anonymized.
9. International Transfers
Pentraze is headquartered in the Dominican Republic. Personal information may be processed in the Dominican Republic, the United States, or other jurisdictions where Pentraze or its service providers operate. We apply appropriate safeguards for international data transfers as required by applicable law.
10. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us using the information below.
11. Changes to This Policy
We review this Privacy Policy at least annually and may update it when significant changes occur. Material changes will be posted on our website with an updated effective date.